Hospital emergency

If I could give it zero stars I would.

After one of my family members cut himself deeply, we rushed him to hospital (linksfield Netcare) at around 3;00. First issue: the nurse that assisted us was not computer literate and struggled to type, it took us about 15 minutes to complete the initial evaluation which is a simple questionnare that should take no more than 5 minutes to complete. I dread the day that it is a life and death situation and that particular nurse is on duty. Second issue: On taking us to the room to be treated there were about seven to ten nurses just leaning against the walls in the hallways laughing and talking. For a hospital clearly they don’t have a lot to do. Third issue: They made us wait an entire hour which by that time the wound had already clotted and the rag we used being a ****** mess. During this time with all the nurses that were loathing around not one of them can clean a wound and dress it accordingly. Fourth isssue: on asking one of the nurses for some help she could not understand me and just told me to wait for the doctor. I asked her if it could take another hour and she just looked at me. I asked her if she could find out when the doctor would come through and she just looked at me. We waited around 20 minutes more , now it being around 4:30 we decided to leave.

My impression is that netcare clearly doesn’t have any management systems in place to ensure that patients are attended too accordingly, from the younger staff in particular they clearly have an attitude and lack of s****.