LL
Lorna L
1 reviews | Active since Jun 2011
28 Feb 2015, 13:28
Hospital bill
I had a procedure done at this hospital last year. I had a R500 co-payment that my medical aid didnt cover.<br> I have payed off this amount, and I am still getting warnings and letters from them.<br> <br> the first payment was allocated incorrectly, I emailed them and rectified. obviously - not correctly<br> <br> i have emailed this lady and she just does not bother to call back or reply.<br> <br> absolutely pathetic.
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Netcare's replyOfficial
02 Mar 2015, 08:29Hello Lornalouw,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply02 Mar 2015, 08:29
Official
Hello Lornalouw,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team