1 reviews | Active since Oct 2015
Horrific Service from Netcare Garden City Hospital
To whom it may concern, on the 23/10/2015 i sent an email complaint to Netcare Garden City. Today is the 30/10/2015 and i still have not received any sort of feedback with regards to my complaint. This is completely unacceptable, proving to myself and my family once again that this hospital is an absolute joke!! How do you expect people to recover in your facilities when they have to wait 2 days just to be admitted? I WANT FEEDBACK ON MY EMAIL COMPLAINT BY 6/11/2015 OR REST ASSURED THIS WILL NOT BE THE LAST YOU HEAR FROM ME!! I WILL GO TO ALL THE MAJOR NEWS PAPERS AND I WILL DESTROY THE REPUTATION OF YOUR COMPANY. why are we as customers being treated like this?<br> i expect feedback directly from Dr Richard Friedland (CEO Netcare).
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team