Handed over for no reason

I GAVE BIRTH ON THE 14TH JANUARY 2019 ,NOVEMBER 2018 STARTED RECEIVING CALL THAT PINE HEAVEN HAD HANDED ME OVER TO THE THE LAWYERS AS I HAVE FAILED TO PAY WHAT WAS DUE TO THEM ,MIND YOU ...I HAVEN'T RECEIVED ANY CALL,SMS ,EMAIL OR EVEN A LETTER STIPULATING THAT I OWE THEM .FIRST OF ALL THEY FAILED TO CONTACT ME AND ADVISE THEM THAT I OWE THEM OF WHICH I DON'T AS I CALLED PINE HEAVEN ON THE 20TH OF DECEMBER 2018 TO FIND OUT MORE ABOUT WHAT AM I OWING ONLY TO FIND OUT THAT THE HOSPITAL MADE A MISTAKE WHEN CAPTURING THAT I USED THEIR MACHINE THREE TIMES WHILE IT WAS ONLY ONCE ...SPOKE TO MELINDA WHO PROMISED TO SORT IT OUT BEFORE SHE GOES ON LEAVE AND DOUBLE CHECK IT FIRST WHEN SHE COMES BACK FROM THE LEAVE OF WHICH SHE FAILED TO DO THAT ,,,THE DEBT COLLECTORS ARE BUSY HARASSING ME DAY AND NIGHT THROUGH EMAIL,SMS AND CALLS .I AM TELLING THEM THAT I SPOKE TO PINE HEAVEN ABOUT THE DEBT AND ADVISED ME THAT I DON'T OWE THEM HOWEVER THEY ARE HIGHLY ******** INSTEAD THEY TELLING ME TO SO THIS OUT WITH PINE HEAVEN AS THEY ARE ONLY COLLECTING NOTHING MUCH NOTHING LESS .I FAIL TO UNDERSTAND THAT SIMPLY BECAUSE THEY WORK TOGETHER SO FOR THEM TO CALL PINE HEAVEN AND ASK IS DIFFICULT SO I MUST MAKE TIME IN THIS BUSY SCHEDULE AND STOP DOING MY WORK ,,I AM SO HURT AND ANGRY THAT I HAVE TO BE TREATED LIKE A IRRESPONSIBLE CITIZEN WHO DOESN'T CARE ABOUT HER MEDICAL BILLS .I HAVE TRIED TO MAKE CONTACTED WITH ALL RELEVANT PARTIES BUT NO ONE IS WILLING TO SORT THIS MESS OUT ,FIRST OF ALL THEY TARNISHING MY NAME IN THE MUD ,SECONDLY THEY RUINING MY CREDIT RECORD ,THIRDLY THEY AFFECTING MY PRODUCTIVITY AT WORK .I WOULD REALLY APPRECIATE IF THEY SORTED THIS AMONG ST THEM SELVES .THE HOSPITAL AND OVAG OWES ME A HUGE APOLOGY AND RESPECT ,ONLY IF YOU COULD HAVE HEARD THE TONE OF THOSE COLLECTORS "MAM WE ADVISE YOU TO PAY THIS AMOUNT URGENTLY IF YOU DON'T WANNA FACE LEGAL ACTIONS"I MEAN FOR WHAT ..SERVICE FROM BOTH PARTIES IS BAD ,REALLY BAD AND I FEEL I WAS TREATED LIKE THIS BECAUSE AM AFRICAN ...WORSE PINE HEAVEN GAVE ME WRONG EMAILS ADDRESS TO BEGIN WITH THEN THE REFUSED TO GIVE ME MELINDA'S DIRECT NUMBER OOHHHH GOD I CANT TAKE THIS ANY MUCH LONGER