MN
Mariette N

1 reviews | Active since Dec 2015

06 Mar 2018, 20:07

Gross Negligence by Attending Nurse

I was admitted for surgery on 5th of March 2018. Most of the staff that attended to me were excellent. However, on the 6th of March my attending nurse clearly did joy want to be there. Sy was charged with administering any medications I need. Around 12pm I had not seen my nurse since 6am. I pressed the call nurse button. After a while another nurse showed up and I asked for medication. She left to go get my attending nurse who showed up after another long while. She got my pain medication ready to be administered via IV line. We noticed some air bubbles in the IV Line and asked her if that is safe, she fidgeted with the iv line to no avail, and then left leaving the IV Line still filled with air, and continuing to fill with air bubbles between the medicine. After all the fluid ran down the line the line continued to fill with a large air bubble. Before it could enter my circulation I closed the line. After about another 30 minutes she came back to check on the line and I told her that I closed it to prevent the air from entering my veins. She pretended to not see the air in the line. My doctor came around at 2pm and discharged me but I was to get one more dose of antibiotics via IV before I go. This time the nurse said she will have to clear the line of all the air as it could be dangerous. I was prepared to wait, as I would rather spend a whole longer there than risk getting infection, but instead the nurse pulled out my IV line. I told her I will wait so she can put a new IV line for the antibiotics but she said she would have done it if I was staying but since I'm leaving she is not going to do it. She refused to assist me with getting my last dose of antibiotics and I was forced to leave. I feel the fact that she did not care about the possibility of me getting an air embolism which could be fatal is gross negligence and should be seriously addressed by hospital administration before she ****s someone. I do not have her name but I was in section 3 Room 1 bed 1 from 5 to 6 March 2018. Mrs M Nell. She signed my discharge papers.

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Replies (1)
Netcare
Netcare's reply13 Mar 2018, 18:44
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
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