Good service but bad apples behind the scenes. Pathetic finance department

Final demand letter yet account was fully paid. GEMS did not pay if hospital overcharged so why iam harrassed why matter was not brought to my attention by Netcare regarding my account? My dependant was hospitalized as a main member i should receive all correspondance regarding accounts now when i receive call frim net care in end of July then i told them that i will pay that amount month end of Augudt of ehichbi paid as per arrangement now boom Letter of demand again boom notification from Transunion that netcare is intending to blacklist me boom again notice of demand boom again notification that im blacklisted by transunion what pathetic servicecis this in this reputable hospital i always praising them forvtheir high standard of service but behind the scene they play dirty games to tarnish our reputation and lwrongfully listing us as bad payers. Whatva doublectrauma when you seek and you receive such notice of demand yetvaccount was fully paid again what a trauma receiving blackilist notice from credit BEAURAU yet you seek in bed. ***