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Busi B

1 reviews | Active since Aug 2015

31 Aug 2015, 23:48

Go to netcare waterfall if you want to die

I took my 5 year old to the emergency after a fall off the jungle gym after being referred by a Gp for urgent medical attention. It took 2 hrs for a doctor to look at her who didn't seem to either register or believe symptoms I described to him about her condition. I had to ask for my child to be given pain medication as she fell on her head. Doctors there just don't give a damn nor the nurses nor the staff...With exception of the radiology department. A dr cannot joke about a child falling with the parent that is both insensitive and unprofessional especially when you say nothing about her condition. Never again am I setting foot in your casualty unless I have a death wish<br> Worst medical experience of my life I might as well have gone to a government hospital

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Replies (1)
Netcare
Netcare's reply01 Sept 2015, 15:57
Official
Hello Busi2905,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team