TM
Tumelo M
1 reviews | Active since Aug 2009
27 Mar 2015, 12:14
GENERAL TOILETS
i was admitted at above mentioned hospital for 6 days, the state of the general bathroom at ward 6 is horrible. There was blood spatters on the wall for 3days without it being cleaned. The smell is horrible. The Showers are not private enough since we had to share this with the male patients .<br> The nursing staff was either too tired or had bad attitude toward patients in room 9. Sulphina specifically was clumsy,forgetful and arrogant. The general service of this hospital has declines drasticaly since last year in July.Management need to look into all the following services, hygiene and food services then nursing staff attitude.
Helpful (0)
Replies (1)0
Replies (1)Netcare's replyOfficial
27 Mar 2015, 15:43Hello tmarule,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34704
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34704
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Best regards,
Netcare's reply27 Mar 2015, 15:43
Official
Hello tmarule,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34704
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34704
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Best regards,
