Garden City Hospital: Horrible service

<p>My son Nts....k has been in Peads ICU(Garden City) from the 05th of April. On the 06th of July around 20h00 when we got to the hospital my wife realised that there is 5 mil medicine cylinder on the bed under our boy’s blanket of which the nurse looking after Ntsako was alerted. He then took the cylinder and threw it in a bin. I immediately asked for the sister in charge, Filona Freeman and I asked for the cylinder to be retrieved.</p> <p> </p> <p>The question we asked was what is the cylinder doing on the bed under the blanket. Was the medicine meant for Nt....k and if yes why is not get administered? Did he get all the medicine the doctor prescribed for the day? Worse the cylinder was not marked and the night shift nurse deemed it vital to throw it in the bin. And who is paying for that medicine? When my wife asked, what is in the cylinder, Filona Freeman said she will send it to lab and we will pay for it.</p> <p> </p> <p>The sister in charge was all over and she could not answer the questions we posed and she decided to call day the shift nurse. After talking to the day shift nurse, she came to us and she said I’m very busy and she cannot deal with this tonight. We decided to escalate this to the hospital manager Ms Oosthuizen who was kind enough to go with us to the ward to ask the questions we asked. Filona screamed at Ms Oosthuizen saying these two are wasting my time and she walked away.</p> <p> </p> <p>I would like this issue to be looked at and we would like to get feedback.</p> <p>Thanks.</p> <p>Khosa</p> <p> </p>