Follow up on Bad Service ( Billing)

On 8th July 2014, I logged a complaint regarding the bad service received. Whereby I was not given TTO medication because of the chemist error. N17 called me and got my story and they resolved the issued by making an arrangement with the chemist for me to go and pick up the medication without a charge. I did that, I was called months later to come and pay the R358 and some cents. I advised the hospital that the amount was not supposed to be paid by me and I narrated my story. Last week I received a notification from credit bureau that there is a change on my credit profile. I logged in, to my dismay I saw a default of that amount. Please fix this with immediate effect and this has taken my time and has given me stress over time, I would appreciate to be compensated for the trouble N17 has put me through this experience