CM
Carol M

1 reviews | Active since Oct 2012

02 Nov 2015, 09:29

Five-Star Care and Service

After finding an ominous lump I was referred to the mammography section of the Union Hospital's Radiology department. From the first phone call to make the appointment I was made to feel at ease and cared for. I was sensitively guided through the whole process and given very sensible advice when receiving the results. My fears and concerns were understood and treated with empathy and I was dealt with as quickly as possible in order to ease my fears. All the staff are friendly and very efficient. You are treated like a real person and an adult one at that. They are highly recommended. THANK YOU!!

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Replies (1)
Netcare
Netcare's reply02 Nov 2015, 11:31
Official
Hello Carol68,

Thank you for taking the time to submit these kind words. Your compliment will be logged with our Customer Service Help Desk and brought to the attention of the Hospital and Regional Managers.
We trust that you are making good progress
The Netcare Customer Service Team