1 reviews | Active since Aug 2016

15 Aug 2016, 19:25

Five hours ER at Clinton Clinic

<p>After a freak accident Thursday evening at 6:45 my wife rushed me to Clinton clinic for emergency treatment to a 6cm gash on my leg. After waiting for three hours and hearing how sisters argue with the Dr on who to tend to I was at last seen this was already 10 pm. Waiting all this time while having an exposed wound where we could notice the bone in my leg. A sister did rinse the wound and apologized for the wait, after the Dr had a look he referred me for xrays. Then back to ER and another 90 mins waiting with an open wound which started to bleed again. After everything and stitches done it was 5 hours in total, I only left at midnight. This was a huge mistake going to Clinton Clinic, not only was I waiting for hours with a wound which could get infected, nobody even asked me was I ok or in pain. Only one Dr attending to what seemed like 10 patients waiting at any given time. </p>

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Replies (1)
Netcare
Netcare's reply18 Aug 2016, 07:09
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
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