NN
Nokubonga N

1 reviews | Active since May 2018

05 Jul 2025, 11:11

Failing to much to deliver excellent service always out of stock

Netcare Alberton pharmacy you can do better pharmacy had no enough stock of INFATRIN 125M ORALLY when I was discharged I tried everywhere no luck pharmacist kept on advising me to go back to hospital until this Day Alberton Netcare pharmacy has no stock to be told that's the stock controller was on leave reason there's no stock yet when I was discharged it was the same issues are you servicing who if you out of stock of everything? Even when I was still in hospital I couldn't find the baby milk NOVALAC IT2 it seems as if you don't cater for Babies because everything is out out stock for ages right now I am stuck with a script I can't get the this INFATRIN anywhere in Alberton and my baby needs it this is so unfair such Big hospital big brand with such disappointing pharmacy until when should we understand this as patience?

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Replies (1)
Netcare
Netcare's reply07 Jul 2025, 11:43
Official
Morning Nokubonga. Thank you for raising this with us. I will escalate your feedback to the relevant managers. Take care, Lynne.