EXTREMELY POOR CUSTOMER SERVICE

I am absolutely disgusted by the customer service that netcare education has towards people. Despite the countless attempts to get a response from them. I paid in time to re register for nedp only to be told that there wasn't space and I should wait for the next intake, weeks later after countless follow ups, today im told that I have in fact been reregistered and im not told because they contacted me, im only told because im now requesting a refund from them. HAD I NOT SENT THAT EMAIL ILL STILL BE WAITING FOR THEM TO TELL ME WHEN THE NEXT INTAKE WILL BE. IM SO ANNOYED AND DISSAPOINTED AT THE TREATMENT OF OLG/NETCARE EDUCATION