Extended lenth of stay without patient's concern

Below are the responses received from Netcare Milpark :<br> <br> 1. Leandra Le Forestier :Sent: Tuesday, August 25, 2015 3:51 PM<br> > On behalf of Netcare I would like to extend our sincerest apology for your experience.<br> Please be assured that your experience of our hospital is by no means a true portrayal of the service we strive to deliver. We are an organisation that prides itself on living our values of Care, Dignity, Participation, Truth and Passion.<br> <br> 2.Premie Komal : Sent: Tuesday, August 25, 2015 4:15 PM<br> > I am currently investigating if there was any correspondence from Medshield whilst you were still in hospital.<br> <br> 3.Bongani Sibanda: Sent: Wed 8/26/2015 7:23 AM<br> > My deepest apologies for all this, and may l assure you that this is being addressed by the relevant Case manager so we can hopefully have a solution to the query as soon as possible and be in touch with you.<br> <br> 4.Johannes Blom :Thursday, September 17, 2015 10:36 AM<br> > Patient statement for 150 days+ for R 6,693.20, I forwarded all detailed Emails received from all the above people. <br> <br> <br> Today I received another threatening call from a netcare arttoneys regarding the payment for the same unresolved query.