1 reviews | Active since Aug 2016

12 Aug 2016, 07:38

Exceptional service

<p>To whom it may concern,</p> <p> </p> <p>I would just like to express my utmost appreciation to your staff in Ward 4 for their amazing service. I have visited your hospital twice in the past two weeks for operations.</p> <p>My experience at your emergency centre was not up to this standard. I spent two hours in very extreme pain just to see a doctor as I could not see my specialist on the public holiday. I finally decided to leave an return the next day. It was here that I was admitted to hospital and had to receive surgery again.</p> <p> </p> <p>I don't, however, want to complain about your emergency centre, but rather commend the women working in Ward 4 at your hospital. They went out of their way to accommodate me and ensure that I was in the in the least amount of pain at all times. They were extremely compassionate and professional at all times and I can not thank them enough.</p> <p> </p> <p>These exceptional ladies treated me the same way my mom would have if she had taken care of me at home. This made my time at your hospital extremely comfortable. I can unfortunately not remember all of their names, but please carry over my utmost gratitude to these great women. You are very privileged to have such a great group of caring people there.</p>

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Replies (1)
Netcare
Netcare's reply18 Aug 2016, 07:08
Official

Thank you for taking the time to submit these kind words, we will certainly load your compliment on our Customer Service Help Desk and bring it to the attention of the Hospital and Regional Managers.


We trust that you are making good progress

Best regards,