DC
Dr C
1 reviews | Active since Mar 2015
31 Mar 2015, 15:07
Essential Cardiac Medicines
Following Cardiac Bypass surgery, I was discharged from the Cardiac Ward on Saturday 28/03/2015 morning. A prescription for essential post cardiac bypass surgery medication was given to me to take to the hospital pharmacy for dispensing. On reaching the pharmacy, by foot (as no wheel chair was supp**** which surprised me considering the nature of the surgery), I was told by the Pharmacist \unable to supply the medication as the pharmacy was closed". When asked where I should then obtain these essential drugs"
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Netcare's replyOfficial
14 Apr 2015, 08:37Hello Drdoc,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34998
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34998
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Netcare's reply14 Apr 2015, 08:37
Official
Hello Drdoc,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34998
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34998
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team