SN
Samantha N
1 reviews | Active since Jun 2009
16 Feb 2016, 18:26
encephalitis patient
How the he'll can you put a encephalitis patient in the same room as 3 other patients who's conditions are not contagious. If I get encephalitis. I will come after with the full force of the law. How inconsiderate and *********** can you be. Your staff are condescending, rude especially if you ask for assistance, I've been here 2days and the room and the bathroom have not been cleaned. I can't believe that netcare's Standards have dropped to below govt. Thank God for attorney firms who fight when there is such negligence. The only nurse that has been helpful is sister Gladness the rest are not up to the std netcare falsely advertises.
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Replies (1)Netcare's replyOfficial
17 Feb 2016, 08:16Hello Samnortje,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,
Netcare's reply17 Feb 2016, 08:16
Official
Hello Samnortje,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,
