1 reviews | Active since Jan 2013
Emergency Room Service worse than government hospital
Wife broke her wrist on Saturday 02/12/17 - she was in real pain, we went to the emergency rooms at Netcare Greenacres Hospital at 14:00 - we waited and waited - we eventually left at 17:30 - we were tired, hungry and cold. What a terrible experience with the admin staff not interested in helping people sitting on the very hard ex airport stainless steel furniture, waiting and waiting after we were told to wait - not knowing what the hell is going on. Next time we will go to Life St George's Hospital where my wife was admitted last night for an operation to her wrist.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.