1 reviews | Active since Dec 2012
emergency admission no dr in ward 4am to 3pm!
This is my second run in with the incompetence in this hospital and particularly The attending physician Dr Jaap Steyn, my husband was not improving after being on 1000mg penicillin for 4 days. At 3am on friday the 9th of October I took him to casualty at margate netcare hospital a dr was called and he was efficient,bloods was taken at 3am as well as chest xray, my husband was then admitted to the medical ward of the hospital as we was feeling very ill. Between 4am and visiting hours at 3pm the resident physician Dr Jaap Steyn have not been to see my husband. Instead at 2pm he was again put on another penicillin drip. Wow! Where is the information gap he is AT hospital because penicillin did not work! We informed the dr of my husband history and a similar viral infection he was given anti viral for a year or two prior he had same symptoms! Would it not be wiser to try an antiviral! Either dr Steyn had no knowledge or have forgotten about my husband! When asked for blood results and xrays at 3pm NOTHING was available in the ward! Who is responsible to ensure the results are in the ward? Why has no dr seen the results or called to see a casualty case?
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team
