Dr Y Bera poor service

Tracy Thompson called me, below is my email correspondenceHi Tracy, Thanks for your call. Below and attached is communication. I called Dr Bera’s rooms personally and was initially asked to pay an amount for the report. I was advised this by the admin person who checked in with the guy that works there (Dr Bera’s husband). When Dr Rost offices called, they were told she does not give reports but can have a chat with the Doctor directly. Email Re: test was when I did a visit before climbing Mt Kilimanjaro, an ECG report that was mailed in that format to me after asking many times for a report. Email Re: Dr HS Rost is him asking for the report, still nothing. They were told that Dr Y Bera does not give reports. You can also call Amanda at Dr Rost rooms (011 – ***). Summary – I visited Linksfield hospital on the 20 December 2021, thinking my lungs were giving me issues as I had spent 13 days in ICU with covid-pneumonia. I was advised that my heart failed and needed stents. The doctor on duty eventually put three stents in me. I have asked the admin for a report a few times and every time they ask for me to pay for my own report. Bottom line why am I as the patient being denied access to a report on my treatment. Is there a hidden agenda here or did the Doctor do something wrong? I am prepared to take this further if my rights are being abused.

Thanks Lynne, look forward to a resolution.

Thank you, Patiently await feedback and resolution.