XM
Xola M
1 reviews | Active since Jul 2025
09 Jul 2025, 12:56
Dr Usen james Akpan poor service
My partner and I went to Netcare greenacres in Port elizabeth to consult with Dr usen James Akpan and the kind of service we received there is unpleasant. The receptionist lacks empathy and compassion. For people who are working with pregnant women you would think that compassion and empathy is important to them and yet it's lacking. Definitely wouldn't recommend that gynecologist for any pregnant ladies out there.
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Replies (3)
Netcare's replyOfficial
09 Jul 2025, 13:05Hello Xola. I am sorry to hear this. I will escalate your feedback to the relevant managers for follow up. Take care, Lynne
Netcare's reply09 Jul 2025, 13:05
Official
Hello Xola. I am sorry to hear this. I will escalate your feedback to the relevant managers for follow up. Take care, Lynne
XM
Xola M's updateReviewer Update
09 Jul 2025, 15:33Received a call from the staff and matter was resolved, we appreciate this platform so we can voice out our concerns. Thank you to the Netcare management for urgent response.
XM
Xola M's update09 Jul 2025, 15:33
Reviewer Update
Received a call from the staff and matter was resolved, we appreciate this platform so we can voice out our concerns. Thank you to the Netcare management for urgent response.
Netcare's replyOfficial
09 Jul 2025, 15:47It’s an absolute pleasure! Wishing you and your wife the very best for the pregnancy. Take care, Lynne.
Netcare's reply09 Jul 2025, 15:47
Official
It’s an absolute pleasure! Wishing you and your wife the very best for the pregnancy. Take care, Lynne.