JVDM
Janine Van Der Merwe

1 reviews | Active since Jul 2021

26 Mar 2026, 12:43

Dr Mbuyane and Netcare Alberton

Firstly the nursing care in the Surgical ICU is shockingly poor. The surgeon Dr Mbuyane is *************, unreliable, non communicative and unhelpful with the family. He did a simple craniotomy on a family member on the 19 March 2026. The patient has deteriorated to a state of unconsciousness as of today with epileptic seizures. With a critical care background myself, everything is shocking. No assistance from Night Supervisor to get her transferred to Milpark hospital under another Neurosurgeon. We are still battling to get her out of Netcare Alberton under for professional care. Nobody is saying anything and I am relying on others to desperately help to get her to Milpark as this girl will die or be severely brain damaged if she is not attended to by a competent neurosurgeon.

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Replies (1)
Netcare
Netcare's reply26 Mar 2026, 14:25
Official
Dear Janine. Im sorry to hear about you and your family's experience at our hospital. I will escalate your feedback to the management team for follow up. Take care, Kamo