CH
Crystal H

1 reviews | Active since Sept 2015

02 Jan 2025, 08:18

Dr Johnson Netcare Kuilsriver

I would like to report Dr Johnson who works at Netcare Kuilsriver in the emergency section.

On Friday the 20th December just after 2pm my husband had a medical emergency. My husband was then transported by the ambulance to the hospital.

The paramedics then took my husband in and Dr Johnson refused to help him. He made a diagnosis by looking at my husband and said that my husband has Psychosis.

When I asked him "you making a diagnosis by looking at him" he then told me about 20 years ago when a patient committed suicide and jumped out of the window.

My husband was refused help by this doctor and because of this doctor my husband ended up in a public hospital. I was then told by Dr Adam's at Eersteriver hospital that my husband doesn't have a Psychosis but a medical emergency, this doctor was so helpful and attended to my husband immediately.

I then stayed with my husband at Eersteriver hospital for more than 6hours. Dr Adam's then said that he has to go for a MRI and that he needs to go back to netcare. We went back to netcare and got there after 11pm and my husband was assisted immediately.

He was then admitted in hospital and turns out that he had a stroke. I would like to inform of the behavior of Dr Johnson. I'm not sure how many other patients he turned away by "looking" at them and making a diagnosis by that.

I could've lost my husband because of Dr Johnson's unprofessional behavior. I want the hospital and everyone to be aware of this. Because how many patients loose their lives because of *********** doctors like this?

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Replies (5)
Netcare
Netcare's reply06 Jan 2025, 09:45
Official
Morning Cyrstal. I hope your husband is recovering well and am sorry to hear about your experience. I will escalate your feedback to the relevant managers for feedback. Take care, Lynne.
CH
Crystal H's update06 Jan 2025, 09:55
Reviewer Update
Thank you Lynne. How long will it take before I get feedback on this?
Netcare
Netcare's reply14 Jan 2025, 16:01
Official
Hi Crystal. Please advise if you have had feedback on the matter? 
CH
Crystal H's update14 Jan 2025, 16:26
Reviewer Update
Just a call to say the Manager is on leave and nothing else
Netcare
Netcare's reply14 Jan 2025, 16:58
Official
I'll follow up on this.