double billing
On the 20/02/2016 I went just to consult a doctor at waterfall hospital and I was told that I will be charged R800.00 for the hospital and R800.00 for consultation ,but what I could not understand was the R800.00 for the hospital as to why am I paying that because I was not going to be admitted and I was told there chances that the medical aid might not cover everything as result I refused to sign that contract and I went to Awyp hospital and I got better service . I am sorry that sounded like day light *******.
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Netcare's replyOfficial
23 Feb 2016, 12:26Hello ma9636,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,
Netcare's reply23 Feb 2016, 12:26
Official
Hello ma9636,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Best regards,