1 reviews | Active since Aug 2015
Do not use Emergency room at Netcare Linmed Hospital Benoni !
REFERENCE NUMBER ND**********1 - ER CONSULTIING _ NETCARE LINMED HOSPITAL BENONI
I have had numerous calls and threats from your company, with regards to services rendered by ER Consulting INC to the value of R1690.00
I have responded in writing and in calls which have very obviously not been recorded or noted. So I am attempting to post this on public platform in order for it to be addressed.
1. When I went to the Emergency room at Linmed in Benoni, JHB there was no person / signage informing me / notifying me of x 2 sets of charges that will be charged at the Emergency Room.
2. According to the consumer protection act - I have the legal right to be informed of all costs and charges that need to be incurred upfront. Meaning that I had a right to decide not to use the Emergency Room if I found out about the additional costs.
3. I was directed to the general hospital admissions to make the Emergency Room payment there which I did and paid in Cash upfront. Again, no mention was made of an additional charge that would be incurred for the Dr's fees at the Emergency Room.
4. The first that I heard of this payment was a few weeks later from ER Consulting when they called me to make the payment.
Based on principal and law I will not make the payment of R1690.00 and if you continue to threaten and list me as you keep saying you will I will report you as well as ER Consulting to the Office of the Consumer Goods and Services Ombud (CGSO) to take this further as well as in the media.
