1 reviews | Active since Aug 2012
Do not recommend Netcare Linksfield hospital
The care you give your patients via Linksfield Netcare is of such a low standard. The care I received at the hands of majority of nursing staff in ward B was shocking. Sadder still is the fact that I took the time and trouble to request help, whilst staying in your hospital - nothing forthcoming, still in fact awaiting a reply. I sent follow up complaints, no response, physically went back to the hospital and met with administrator - Tracey, told her the entire torrid experience and asked her to get back to me with feedback. Not to hear one word back. HOWEVER have received over 8 forms of contact from Netcare Accounts, regarding a paltry R107.03 from a bill of over R58,000 - what a disgrace, if only your customer service was as efficient as your collections department. You should be ashamed of how you treat your patients and worse still the manner in which you do not bother to address complaints or concerns. Just tried phoning your switchboard, held on for another 15 minutes without anyone attending to the call.
