NM
Ntanbiseng M

1 reviews | Active since Aug 2014

30 Mar 2020, 13:54

Dishonest Doctors

I had set up an appointment last week to see a gynae at Pinehaven Hospital. Upon my arrival there, I was told that my appointment could not be found. This was huge inconvenience because I had to drive very far to get there. Plus, I was told that this gynae does not take medical aid payments. I was extremely frustrated because this meant I had to take my file and try to look for a new gynae.

If the initial gynae had not been dishonest during my first in hospital visit, that she was immigrating the next week, I would not be in this situation! But it seems that Netcare only cares about profits more than the health of their unsuspecting patients. Now I am due for my 6 month check up and need a refill of my script but I am unable to get that and I must add. I AM IN EXTREME PAIN.

Last week I sent an enquiry on this platform to confirm my appointment and to express my frustrations, but it is not a shock that instead of assisting me, Netcare ignored my enquiry and simply sent me an sms saying: Thank you for the compliment. REALLY? HOW CAN A QUESTION BE A COMPLIMENT???

Now I am stuck with a file I don't know what to do with. In severe pain, I do not know what to do. The good for nothing medical aid that I have also only allows us go to Netcare medical practitioners.

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