1 reviews | Active since Mar 2011
Disgustingly filthy
<p>I was admitted to Mulbarton this morning into the sleep lab for 5 days. This unit is situated in the day ward. upon arrival to the unit i proceeded to the toilet which is also shared by the day ward patients. The toilet was disgusting, it was full of faeces and blood and was blocked. I reported this to Pride who called housekeeping to sort it out. After 20 minutes I went back to the toilet only to find it in that disgusting state. Pride took me to the staff toilet which was also dirty and the toilet seat was broken off. While walking back to my room I seen the floor as well as the counters were filthy. I immediately told Pride as well as Paul who is the Neuro technician that I refuse to stay a minute longer in a hospital which is supposed to be clean and germ free. Paul called management as he had also noticed the state the ward was in. The cleaning staff and unit manager came into the ward and tried to convince me to stay and promised to have the ward clean. Paul advised me that the unit wasn't in use for a week hence the ward being dirty. Pride and Paul were very helpful and apologetic. I will never set foot into Mulbarton again</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
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Best regards,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,
