UU
User U

1 reviews | Active since Nov 2016

05 Nov 2016, 20:01

Disgusting treatment of patients

<p>my father who is 70 had his cell phone ****** within 4 hours of being re admitted. He has been in and out of hospital for the last few months. Staff also wanted to put a clean pillow case over a bloodied pillow which my mother interviened in order to rectify. I will be lodging a written complaint with the hospital tomorrow and have already logged a complaint on the head office site. I will also be calling head office on Monday and seeing the hospital manager as this is totally unacceptable!!!! My father has cancer and is very ill and the staff prey on someone like this? Pathetic, disgusting and inhumane!!!!!!!</p>

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Replies (1)
Netcare
Netcare's reply11 Nov 2016, 08:27
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.

When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.