Disgusting, pathetic and unfeeling Netcare Union Hospital

Please do not let your loved one die at the Netcare Union Hospital. My daughter in law passed away on the 8 January not due to covid. The hospital has created so many errors with the paperwork and they still have not completed it correctly which was only done in a rush 5 days after her passing and after me phoning them continously. They are blaming the undertaker and up until today, 10 days later nothing has been finalised and my daughter in law is still lying at the private mortuary. They should never have told us to arrange an undertaker as it was their responsibility to move her to the state mortuary. This is how they treat families who are mourning. Suffice to say I also called Netcare Head Office in Sandton on the 13th January and I am still waiting for a call back. The Union Hospital called us on Friday and told us to have a file opened at the police station for the autopsy even though it was THEIR DUTY!!!!! Disgusting, pathetic service to say the least and they call themselves a "private" hospital which allows them to charge astronomical rates. They should be reported for unprofessional conduct to the relevant authorities, HPCSA.