Disgusting customer service

<p>I called Netcare 911 customer service deparment to ask them to help with an issue we are experiencing at Chritsian Barnard. The operator was exteremly unprofessional in the way he answered the call. I could hear him talking to his colleauges and saying he'll tell me to send an email. I aksed him if they were set up to take customer complaints, because I didnt feel that they were. He said that he is going to pass the compliant to the hospital management, so I asked if he coudl give me their details and I would contact them directly. At which point he told me to "stop being saracstic" and that I have a bad attitude. He was incrediblly rude, and I have a hard time understanding how someone like this can be in customer service. His name is "Ray" and I want confirmation that he will reviece a warning for his disgusting customer service.</p>