1 reviews | Active since Jul 2014
On Friday night my wife was suffering with excruciating on the right side of her head I rushed her to trauma at Kingsway hospital. They gave us medication and sent us home however this did not help and as the night went on the pain got worse so at 4am I again rushed my wife to the hospital and the nightshift staff there did help us and they put a drip on my wife. At 7am the nightshift staff left and the dayshift staff took over. By now the drip had long finished bt the pain remained. We were left in one cubicle and no one even came to check on us. My wife was suffering so much I didnt know what to do. We called one of the nurses to ask them a few questions and her attitude was disgusting. She was arrogant and didn't seem interested in our questions. She blew us off. We sat in that cubicle for another 3 hours n still no one checked on us but we could hear them have their merry conversations about dove soap and perfume and joking and laughing while my wife rolled around in agony. Eventually the specialist arrived. He was waiting all this time to see us but the nurses didnt tell us that so he took off with them. We eventually got treatment from the specialist and it ended well thank God. But to think in this day and age to be treated in this way by people who are trained to help you its deplorable. We cud have been dead in that cubicle and they would not give a damn. Even if im dying I wont go to Kingsway hospital. Thats how we feel. Shocking.
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Thank you for bringing your concerns to our attention - we will log your concerns on our Customer
Service Help Desk and bring your concerns to the attention of the Hospital Management Team,
who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should
you not receive this message or if you have any queries at all please feel free to call our
Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,
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