Disgusted in Sunninghill Hospital Doctors

My Mom was taken to Netcare Sunninghill Hospital in the early hours of Sunday morning of 17th Aug 2025. She was admitted in the High Care Unit. I contacted the Unit and asked if the doctors attending to her could please contact me as I have no idea of what her prognosis was. Needless to say no one called me, and although I tried calling the doctor over and over again no answer. I have epilepsy and cannot drive and therefore I am at their mercy for information. Worst of all, they did not know my Mom's medical history. I eventually was able to go see her on Tuesday 19th Aug 2025, and spoke to the Neurologist on the phone and at last gave her medical history, although I did give all that info to the paramedics aswell. She went for a brain scan, I did not get a call about the results, they are doing tests on her heart and I know I am also not going to get answers there. I gave her Physician's name to the doctor and requested that he contact him aswell to discuss her history, this was not done. I spoke to her today, she is totally confused all over again, and they want to discharge her tomorrow. The sister in charge reckons it is because she is old, that is pure nonsense, she recognised us yesterday and spoke clearly. Something is wrong but they could not care less. She should have gone to Olivedale but the paramedic insisted on taking her to Sunninghill. I am disgusted in the doctors and the sister who brushed my concern off as if my Mother's wellbeing does not matter. I do NOT recommend Sunninghill Hospital to anyone