DISGUSTED!!!!!

Linmed hospital you process of handling claims is disgusting!!! You have the nerve to hand me over to your legal team without even contacting me, this is for a claim a year ago to then make it even better it's not even fault of mine but LINMED HOSPITAL. I then call ********** and speak to Jim well let's not even go there to be told I am complaining to the wrong person he only started working in the account this year...... well that's not my problem I am disgusted beyond words!!!!! But wait it gets better i then ask to speak to a manager or a supervisor and get asked for my details they will contact me to which i rep**** and said i will hold.... guess what it gets better Jim asks again for details after I have said I will hold, Jim puts me on hold and then just puts the phone down..... that's how Jim puts me on hold. Jim customer service s****s SUCKS!!!! Best Linmend Hospital have my name removed from their Legal team By COB today and I have this finalized today other wise I will be going straight to the Ombudsman!!!!