Disappointing Service From Netcare

I am totally disappointed in the way my refund has been handles from Netcare Mulbarton Hospital, my husband fell on 21st September 2020, he was admitted to Hospital via emergency department, I had to pay upfront as they would not admit him, they moved him to ICU and I was asked to pay R65000 which I did, he passed away that same evening. I have been battling for almost a month to get my refund from Netcare all I am told they waiting for signature. I had to burry my husband with borrowed money. Its absolutely not acceptable that they take money so willingly but will not pay refund willingly.

Laetitia Rosin