Disappointing service

Poor services . My husband was in high care and had unbearable pain throughout the night without any of the staff attending to him after ringing the bell. His drip was not replaced with another until my mother in law had to advise them, another patient who has only half his brain operating and has undergone brain surgery was shouting and disturbing other patients who shares the same room as him was not Isolated from everyone else . These are patients who have undergone major surgery and has been in tremendous amount of pain. You pay so much for medical aid to ensure that should anything happen you are well taken care of, but these staff has portrayed terrible service.