1 reviews | Active since Apr 2013
Disappointed parent
Greenacres Hospital - Port Elizabeth
Is the parents being punished for having a sick child? The staff a Greenacres pediatric ward is amazing but some of the rules are really ridiculous. I mean, your child is sick, they want love and affection. Firstly, you can't lay on the bed next to them, I mean to calm a crying child that is laying in bed you want to get up close and curl up next to them, but no, no parents on the bed. Wow! I mean im 55kg how will I break that steel cage? Especially when they finally fall asleep and you lay next to them because as soon as you try to put them down too soon, they wake up and you have to start the process all from over, being soooo tired already. Then you can't have them sleep by you because they must sleep in the animal steel cage. I don't even want to start with the "couch/bed" the parent gets punished with. That is the worst thing EVER!!! Do they make it so uncomfortable for the parents, to punish them for having a sick child? I really think they should design a better sleeper, its the worst really. Put out a tender or something. Then you can't even have these horrible slippery slide stuff out during the day, u must sit upright in this thing and if you try to sleep your neck hurts or you slide around all the time. Overall its a 90 from me, from the staff to the care and food but really those couches and parents not laying on the bed is a **** story. Yes the beds isn't there for the parents to sleep on all day, but give a tired parent a break.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Best regards,
