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Silindokuhle N

1 reviews | Active since Apr 2017

12 Feb 2018, 17:02

Digusting Behaviour from Dr JN De Jong and Partners Radiologists

I was not aware that I had an overdue account with the radiologist from Pretoria East Hosiptal (Netcare). Further to that I received an email with an invoice stating that I owed R447 with no explanination. When I questioned it I got a very rude, unprofessional and aggressive response with capital letters and exclamation marks from ELIZE VENTER. I have never in my experienced such disgusting and puerile from anyone.

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Replies (1)
Netcare
Netcare's reply12 Feb 2018, 18:35
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare