LM
Lindiwe M

1 reviews | Active since Aug 2011

25 Aug 2015, 11:01

Delay of Sick Note

It was on the 22/06/20115 where I was seen by Doctor Maloney at Milpark Hospital, where I was booked of from the 22 to the 25 June where doctor confirmed I should get better however if not I should come back, which I did go back at Milpark Netcare Hospital on the 25/06/2015 and I was told he was not Inn for the day I must come back on 29/06/2015, I went and I was told his not available, I then asked to have his contact number. I should check with Garden City, which I did , until I got to a receptionist at Milpark Jody who managed to understand my frustration and explained to me how doctors operate. working in after all the run around I made being in pain until I got it right only last week, and I was told he will be at garden city on the 24/08/2015 I called and asked to speak to him, his P.A advised my query , and today the 25/08/2015 I follow and am being told that doctor wont be giving me sick note. of the other week where I was home and still recovering. It was quick for my Medical Aid to be debited however when I explain the misunderstanding I had its now difficult to assist, had I known I should seen a different Doctor at Milpark. Avery unhappy patient.

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Replies (1)
Netcare
Netcare's reply25 Aug 2015, 11:25
Official
Hello Maly@084,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team