sP
sandra P
1 reviews | Active since Mar 2009
23 Mar 2015, 19:39
Day light *******
I went to Linksfield hospital in January, I waited for 3 hours before I was attended because they were waiting for my medical aid to approve my X ray, shocking enough I'm told I owe 4000 thousand rand.can someone explain what is the amount for as I was told my medical aid will pay. Surely I was suppose to be told if my medical aid decline the amount prior to treatment.
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Netcare's replyOfficial
24 Mar 2015, 08:39Hello makokoba,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34616
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34616
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Best regards,
Netcare's reply24 Mar 2015, 08:39
Official
Hello makokoba,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34616
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34616
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Best regards,