CUYLER HOSPITAL UITENHAGE

My daughter was born on 25 May 2020 via c~ section nursing staff in the maternity ward were complaining about covid and staff shortages while assisting me after birth with each other while in the room assisting me where as this was a scary time for me as well not having the support of my family or husband due to non visit because of covid. I had a wonderfull experience with my first daughter at this same hospital just two years before .This time i had to get up after my surgery alone I was told by the nurse that when she gets back I should be sitting on the chair she has put next to my bed. Staff were sarcastic and would gossip about patients some would let me be in my room without the mask and when the shift changes new staff would rudely tell me to put my mask on... but they would give my medication and take it out of the packaging with no gloves to drink .I was even mistaken for another mother and they wanted to see if my breast milk is ready for the baby but mine was still in my belly! Thats not the worst after her birth we had to stay in the nicu due to her sugar that would drop due to my breast milk not being active i asked to give my baby formula and i was told the doctor would not approve as breast is best as a mother i should be allowed to make that decision myself so we had to stay for 3 days untill my milk was producing enough for my baby .When moved to the moms quarters i had to share a room with another mom and i had to use the breast pump to help my breastmilk produce infront of her we had to share the same pump and just swap shields...the last night of our stay a boy died in the nicu the fathers screams still haunts me but atleast the we were going home the next day.Treated different than the maternity ward were your food is brought in foam cups and take away packaging even plastic utensills On the 13th of April my baby was admitted again we were going to nicu AGAIN I suffer from depression I stopped my medication due to being pregnant after the first NICU stay I started taking my medication again as i was worried about my baby and being treated poorly you feels as though you are not in a position to take care of your baby while being there as you should do as the nurses tell you and talked to as if i were a child yes i am a young mother of 25 but that does not make me dumb. When we arrived on the 13th I advised the nursing staff that i suffer from depression and being back is emotional and brings me bad memories i even told them about the boy that had died.I struggled to stop crying and their response was well thats just how hospitals work not trying to accomodate me at all when asked when we would be leaving they were again sarcastic and even laughed at me for getting ready to leave after the doctor informed my husband that we could go home after he sees us. He was not allowed to visit but i forgot my charger and when he went back to fetch it later that night he could even walk to the room i was staying in to get the charger? If i could have seen him during my stay it would have made a huge difference to my depression .Please be more mindfull of the parents mental conditions while treating patients this is not okay at all. I have been taking care of my baby very well after her birth there is no need to treat me as child i slept with her in her cot during the second stay as i know she would not be able to sleep without me and she was not allowed to sleep with me in bed. If staff would make small conversation just to get your mind of everything that was going on it would have been nice but trying to have a coversation ended quickly.I did not want to complain and have been postponing this but please take this complaint into consideration.Cuyler hospitalUitenhage