LM
Lazola M

1 reviews | Active since Feb 2018

11 Feb 2018, 22:50

Cuyler hospital is pathetic not different from the government clinics. Some are even better than Cuyler

I have had so many bad experiences with that hospital and have kept quiet, didn't want to waste my time, but this past week pushed a last nerve. I went to their emergency room with a very serious issue, after waiting for some time at ER finally I was sent to a ward. The next morning, no doctor, no nurse attended to me until around 11. I called one of the nurses and asked why is the no one checking up on me, I was told the doctor can't see me because I came through ER. After insisting on seeing the doctor I was told I will have to go to where he was, and he also gave me some lame excuse. Again few days later I was rushed to Er, hay that was the worst experience ever. One Doctor looking after a room full of emergency issues, I got there at 20:00, no sense of emergency at all. After being fed up and not being able to handle my discomfort, I asked to be transferred to another hospital, that too was an issue. I will never ever go to that hospital ever Someone could die in that hospital and they wouldn't even care.

0
Replies (2)
Netcare
Netcare's reply12 Feb 2018, 18:37
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare

LM
Lazola M's update21 May 2018, 17:24
Reviewer Update
Three months later, I'm still waiting for someone who cares enough to respond