1 reviews | Active since Apr 2016
Customer Service is no existent!
<p>I have been trying to complete an online addmission however I can not login in as I do not receive a OTP.</p> <p>1. I have completed an online query and have not received a response</p> <p>2. I phoned and was on hold for 4 minutes and then the line went dead</p> <p>3. I sent an email on 16th September 2016 to ********** and received an auto response but nothing more.</p> <p>Netcare does not seem to care about making it easy for the patients. </p> <p> </p>
Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concern to our attention - we will log on our Customer Service Help Desk and bring your concern to the attention of the Customer Service Manager, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.