mM
marie M
1 reviews | Active since Apr 2013
19 Jun 2017, 15:30
controlled access
<p>last week i spent a few days at netcare kuilsriver hospital were my daugther was admitted. this was the first time we as family were in the hospital. we are use to mediclinic and melowmed. and we could not believe that they don't have controlled access to the paediatric ward we could just come and go as we please. my husband even told the secuirty that he is coming to fetch a child as we can just come and go they did not even do anything about it. made me sleep with my baby in my arms.</p>
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Netcare's replyOfficial
03 Jul 2017, 12:43Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,
Netcare's reply03 Jul 2017, 12:43
Official
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,