1 reviews | Active since Mar 2015
Consolidate your accounts!
My Kid broke his arm a couple of weeks ago, I have a medical aid but usually pay cash when it comes to emergencies.<br> <br> I believe that Nedcare can sort out 80% of their bad dept if they are willing to consolidate all the accounts that takes place in the the building.<br> <br> The problem is that the hospital, radiology, doctors etc all have separate accounts and you cant pay for everybody at the hospital. The result is that some you have to pay their and the others you receive an invoice, resulting in the accounts department to phone for payments.<br> <br> I understand that the building is one compony and the doctors etc different entities, but from 'n customer perspective....I go to hospital to get a service from the hospital and in the end have to pay 4 or 5 different entities.<br> <br> Make it easy for customers to pay and you will make it much easier for your YOURSELF!...and make more money!
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34638
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34638
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
