1 reviews | Active since Jan 2017
Complete lack of patient care at N1 City hospital
<p>My mother-in-law is currently admitted to N1City netcare after having a major back operation.I have been shocked by theur complete lack of patient care.Ranging from not answering nurse calls to no hot running water, no toilet paper in the toilets for more than a day, major delay in providing prescribed medication and even losing chronic medication. the nursing staff that we spoke to has a non-chalant attitude and is very reactive. This is conpletely UNACCEPTABLE!Her doctor and physiothe****** have been amazing but they are seen in a bad light because of their choice of hospital to practice at.I expect a call from Edmund van Wyk (if he is even still employed there as the hospital manager) to explain to me why this is seen as acceptable.</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
