KM
Keriokers M

1 reviews | Active since Sept 2020

23 Mar 2026, 12:48

complaints

Again it’s me waterfall netcare hospital I am waiting to get help that you promised on the previous complaints

Why is your account department not claiming with the medical aid and why are they not replying my emails

How can i pay R60000 when i have a medical aid? Bankmed gave authorisation and you guys did not use it and expect me to pay Who is incharge of my account? Thursday you guys said you will call me to discuss this complaint and today it’s monday and no comms from the hospital

0
Replies (3)
Netcare
Netcare's reply23 Mar 2026, 13:42
Official
Hi Keriokers. Im sorry about that. Let me follow up for you. Take care, Kamo
KM
Keriokers M's update23 Mar 2026, 14:31
Reviewer Update
I am giving waterfall netcare 72 hours to deal with this or i am taking it to Ombudsman. the service is poor and you guys are taking advantage.yall are messing with the wrong one
Netcare
Netcare's reply23 Mar 2026, 15:16
Official
Hi Keriokers. I have followed up with the team, and we apologise for the delay. Someone will be in touch with you. Kind Regards