TT
Tebogo T

1 reviews | Active since Jul 2020

29 May 2025, 20:25

Complaint Regarding Inadequate Medical Care and Lack of Proper Examination by Specialist

Dear Hello Peter,

I am writing to express my deep disappointment, frustration, and ANGER regarding the medical care I received from a specialist (Dr J A Adebiyi) on June 29th. Despite paying R1,000 for the levies, I was not examined or properly assessed, which I believe is unacceptable!

Here's a brief overview of my situation: - I fell ill on March 24th and visited my GP, who prescribed medication for reflux. However, my condition persisted, and I was referred to a hospital, where I received a drip and further testing. - Despite multiple visits to different doctors and hospital visit, the cause of my illness remained undiagnosed. - On June 25th, I started vomiting again and visited the ER around 23:50, where I was given a referral letter to see a specialist. - On June 29th, I saw the specialist, who failed to examine me or provide any meaningful diagnosis. Instead, he explained general concepts about nausea and vomiting without conducting any tests or assessments.

What frustrates me the most is that the specialist: - Did not examine me despite my symptoms and previous test results - Prescribed medication without proper diagnosis - Claimed that he only performs gastro-related procedures on Tuesdays and Thursdays, and since he's traveling overseas, I won't be able to see him again soon - the medication he prescribed for me was R1,300+ without providing adequate care

As a patient, I expect a certain level of care and attention from medical professionals, especially when paying for their services. I request that you take my complaint seriously and look into this matter further.

Sincerely, Angry Patient!

0
Replies (1)
Netcare
Netcare's reply02 Jun 2025, 08:18
Official
Morning Tebogo. I am sorry to hear that you did not have a good experience in our hospital. I have escalatead your feedback to the relevant managers for follow up. Take care, Lynne.