1 reviews | Active since Feb 2013
COMPLAINT ABOUT MULBARTON UROLOGIST DR REYNECKE
Urologist negligence :<br> Upon discharge on the 17th the Dr told me not to charge my son's ***** at all and to go to his rooms to make n appointment for the 23rd & I did. The period between the circumcision & follow up there was very little pain & I used the prescribed pain syrup. The 23RD Dr asked me why didnt I soak the ***** in water so that the removal of dressing could b easier. I told him all he told me was that I shouldnt touch it. As I was to ask now what he ripped the dressing & my son started bleeding, screaming & crying. The doctor was casual about it and said I should not worry he not in pain. I was very surprised since this was raw skin that he roughly ripped open.It was bleeding so he put a dry swap on the area. His instruction this time was that I must soak the ***** in water and remove the swap the at night. I tried that night but it was stuck to the skin. I app**** the ointment which he prescribed and on Wednesday the 23rd I kept soaking and applying ointment Thursday my son was traumatized by constant soaking and ointment application. The swap was stuck. I took him to a GP who refered me to Mulbarton. He was on call but refused to come and attend 2 his mess.
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
